We all experience times when we need a little help with life’s challenges. Imagine! understands this and is providing the Horizon Health EAP (employee assistance program)
to benefit eligible employees to offer support, guidance and resources to help you and your family resolve personal
or work related issues.
What can the Horizon Health EAP programs do for me?
A master’s level Member Advocate from Horizon Health EAP services will confidentially consult with you over the telephone and help you find solutions and resources to meet life’s challenges. The Member Advocate will provide you with consultation, resources, an action plan and information to help you address your issue. You may also receive referrals to support groups, community resources, a Horizon network counselor or your health plan.
Horizon Health EAP services can help with the following issues, among others:
- Child care and elder care
- Alcohol and drug abuse
- Life improvement
- Difficulties in relationships
- Stress and anxiety with work or family
- Depression
- Personal achievement
- Emotional well-being
- Financial and legal concerns
- Grief and loss
- Identity theft and fraud resolution
Is it confidential?
Your calls and all counseling services are completely confidential. Information will be released only with your permission or as required by law.
When is it available?
Telephone consultation and online access to EAP services are always available. Simply call the tollfree number or log on to (log-in info below) www.horizoncarelink.com. In emergency situations, you may call the toll-free number to speak with a licensed staff counselor who can also connect you to emergency services.
Imagine!’s program also includes up to three face-to-face assessment and counseling sessions per issue.
Horizon
will work with you to schedule appointments according to your needs.
How much does it cost?
The Horizon Health EAP program is provided by
Imagine!
at no additional cost to you. If you accept a referral to services that are not a part of your Horizon Health EAP program, you may be responsible for the costs associated with those services.
How do I access Horizon Health EAP services?
Call this toll-free number for access to Horizon Health EAP services.
888.293.6948
TDD 866.846.5949
Available 24 hours a day, 365 days a year.
What can WorkLife services do for me?
WorkLife services can save you countless hours by researching and providing referrals for important issues such as:
- Child care and elder care
- Education
- Adoption
- Pet care
- Daily living
- Travel
A broad range of educational materials and guide books on dependent care topics is also available.
What is HorizonCareLink?
Horizon Health EAP provides many services through their HorizonCareLink SM website, including:
- Informative guides and articles
- Ability to search on your own for:
- Local counselors
- Child care or elder care services
- Pet care and veterinarians
- Adoption resources
- Health clubs and fitness centers
- Detailed maps for every search
- Self-assessments
- Healthy lifestyle guidance, from tools for diet and fitness to smoking cessation
- Videos and articles on topics like understanding depression, nutrition advice and preparing for childbirth
- Financial and legal information, including a program for completing a simple will and Identity Theft consultation, recovery and prevention services
- Detailed calculators used to help solve common financial concerns, such as computing college finances
How do I access HorizonCareLinkSM?
- Enter this address in your Web browser: www.horizoncarelink.com
- Enter standard as the login ID (in all lowercase letters) when prompted.
- Enter eap4u as the password (in all lowercase letters) when prompted.
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